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HCA is Accused of Putting its Bottom Line Above Patient Care


— February 16, 2023

One of the nation’s largest healthcare organizations is accused of sacrificing patient health and safety.


Hospital Corporation of America (HCA), one of the largest hospital operators in the United States, has been accused by some of its employees of prioritizing profits over patient care. According to an investigation by a major media source, some workers at HCA’s hospitals have reported feeling pressure to admit patients unnecessarily, discharge them prematurely, and perform more tests and procedures than necessary in order to maximize the company’s bottom line.

One former employee, who worked as a nurse at an HCA hospital, said she frequently saw patients who were not ready to be discharged, but were sent home anyway in order to free up beds for more profitable patients. She also reported observing doctors ordering unnecessary tests and procedures in order to increase revenue.

HCA has denied these allegations, stating that patient care is its top priority. A spokesperson for the company said HCA’s hospitals are “focused on providing high-quality care to our patients in a safe and efficient manner.”

These accusations against HCA are not new. In the past, the company has been the subject of several government investigations and settlements related to its billing practices. In 2000, HCA agreed to pay $1.7 billion to settle federal fraud charges, for example, the largest healthcare fraud settlement in U.S. history.

HCA is Accused of Putting its Bottom Line Above Patient Care
Photo by Anna Shvets from Pexels

The company has also been accused of pressuring doctors to admit patients to the hospital when it may not have been medically necessary. A 2016 ProPublica investigation found that HCA’s hospitals had significantly higher rates of inpatient admissions compared to other hospitals in their regions, even for conditions that could have been treated on an outpatient basis.

Critics argue that HCA’s business model, which is heavily reliant on government reimbursement for Medicare and Medicaid patients, creates incentives for the company to maximize profits by increasing the volume of services provided, rather than focusing on the quality of care.

In addition, some experts have raised concerns about HCA’s practice of owning both hospitals and physician practices. This “vertical integration” of healthcare services can lead to conflicts of interest, as physicians may feel pressure to refer patients to HCA-owned facilities or perform unnecessary procedures in order to increase revenue.

It should be noted that HCA is not alone in facing accusations of putting profits above patient care. The healthcare industry as a whole has been criticized for prioritizing financial gain over the well-being of patients. However, as one of the largest players in the industry, HCA’s actions can have a significant impact on the healthcare system and the patients it serves.

In conclusion, HCA, one of the largest hospital operators in the United States, has been accused by some of its employees and past investigations of prioritizing profits over patient care. HCA denies these allegations and says patient care is its top priority. The accusations and past settlements raise concerns about the incentives created by HCA’s business model, which is heavily dependent on government reimbursement and structure of its services can lead to conflicts of interest. The company’s denial of wrongdoing seems to suggest that these things won’t change anytime soon.

Sources:

Some workers at U.S. hospital giant HCA say it puts profits above patient care

Workers to Rally for Increased Staffing at HCA-Owned Hospitals

Workers Accuse HCA of Putting Profits Before Patients

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